Invest in the Future
Training & Mentoring For Yacht Professionals
INDUSTRY-FOCUSED TRAINING
The yacht industry offers fantastic career opportunities. It can also be challenging. Living at close quarters, working long shifts and meeting exacting 24/7 service expectations can take its toll on even the most resilient and robust yachtie.
Drawing on a wealth of experience working on yachts of all sizes, Crew Solutions’ training and mentoring services provide the framework, tools and insights you need to develop your professional skills and succeed throughout your career in the industry.
BUILDING A BETTER TOMORROW WITH YOU
ONE-TO-ONE MENTORING
Combining structured learning modules with one-to-one mentoring, Crew Solutions provides a springboard for your career development. Whether you are new to the yacht industry, a seasoned Head of Department and looking to take on additional responsibilities, or HELM-accredited, we can help you maximise your training courses and value in the workplace and deliver positive outcomes.
We are committed to building positive and supportive work cultures across the yacht industry that promote crew development and safeguarding. Crew education and empowerment are key to delivering this change. From improved working culture, personal support and advancing employment prospects, at Crew Solutions, we deliver better career outcomes. If you would like to know more about how we could work for you, we’d love to hear from you.
BUILDING A BETTER TOMORROW FOR CREW
the Crew Solutions Advantage
Empowered
Control the narrative
Who doesn’t want to make good money working in some of the most extraordinary places on the planet? But what happens if there’s a disconnect between the dream and the day-to-day reality? Working long hours under pressure, with little control over your work-life balance can be disconcerting and isolating.
How you respond can make all the difference, not only to your well-being but also in defining the value you bring to the team. When things get tough, your Crew Solutions training gives you a practical toolset to help you keep perspective, control the narrative and defuse potentially damaging situations before they escalate.
SUPPORTED
we have your back
Long hours, a lack of privacy, confinement, poor leadership and dysfunctional crew dynamics can all create tensions onboard. Despite a step change in safeguarding across the industry, it is still not always easy to raise these issues in the full-throttle hurly-burly of an in-season private or charter yacht.
Our one-to-one mentoring works online. If you are looking to navigate tricky leadership issues or seeking help and advice on how to address workplace harassment, cultural issues or abuse, our experienced, informed and independent opinion is always only a couple of clicks away.
Successful
Be your best self
The yacht industry has undergone a period of rapid growth over the last decade. The accompanying professionalisation of yacht crewing has highlighted the value that the right crew can deliver and the cost and disruption of crew turnover. Talent management and crew retention have become key industry focus points.
There has – arguably – never been a better time to build a Long term successful career in the yacht industry. That is where Crew Solutions comes in. The learned skills and insights that help you forge a successful career pathway, are the very same skills that the best industry employers are now seeking.to emulate and create in their crews.
Crew Solutions Training
- Module 1 - new crew
Designed for new crew, this course provides the personal insight, development tools and understanding you need to thrive onboard. Plus the course covers laws and codes, unions and maritime bodies, chain of command and contract issues, making sure you are work-wise and industry savvy from day one.
Module 2 - Experienced crew
Designed for seasoned crew looking for leadership and management preparedness, giving improved workplace recognition. This course focuses on leadership psychology, HR, workplace cultural dynamics and transformation and creating positive feedback loops.
Module 3 - Helm Level
Aligned with the Helm course objectives, this module provides high-value insight into the successful feedback systems that underpin highly functional hierarchical structures on board. Reviewing leadership, professionalism, journalling and proactive feedback communication strategies, from other diverse professions, this course examines the successful Professional growth models used outside the Yacht Industry. A personalised module reflecting on experiences whilst embracing concepts, utilised by other professional bodies, yet to be understood and metamorphosed for the Yacht Industry.
One to One Mentoring from Experienced Yacht Industry Professionals
Crew Solutions Mentoring
Building on our university teaching, mentoring and course design background, Crew Solutions combine modular learning with bespoke mentoring programmes that are individually curated to reflect both your experience and your unique circumstances. This dualistic approach delivers maximum learning value. The modular courses provide a solid knowledge foundation, while ongoing mentoring delivers fresh and diverse perspectives in response to real-world events, providing the impartial and trusted input needed to confidently tackle any situation.
Mentoring is invaluable for anyone who feels the need to discuss an issue or have time to work through areas that can be difficult or that requires expanding knowledge or personal growth. For yacht crews – going forward– it is essential. It provides the continuous applied learning that unlocks latent potential and helps to foster inclusive and collaborative work environments. Find out more about how Crew Solutions mentoring could work for you, your boat and your crew.
Yacht Industry talent development planning
on our watch
Let’s be honest, sexism, ageism, racism, abuse, gender, pay disparity and mental health issues are endemic in the yacht industry, which still lags behind land-based hospitality providers in adopting best practice in diversity, equality and safeguarding procedures. However, with a growing awareness of the scale of the challenge and a new generation at the helm, this is changing.
There are also strong economic and legal factors – from unenforced liabilities to the direct and indirect cost of high crew churn – that are driving the uptake of better working policies and practices. For employers looking at how the yacht industry employment transformation will affect them, the question is can I afford to take a business-as-usual approach? Our focus on awareness and communication makes Crew Solutions part of the answer and the perfect talent management and crew retention strategy partner.
Building positive and supportive work environments
Yacht Crew Mental Health Awareness & Communication
Crew Wellness
Unsurprisingly given both the environment and the nature of the work, mental health is an issue in the yacht industry with one-in-three crew members admitting to suffering from stress, anxiety or loneliness.
By combining an understanding of the regulations, onboard policies and mental health training that should be in place to safeguard crew well-being, proactive mentoring with Crew Solutions will aim to improve the culture onboard and increase the personal resilience and capacity and mind set of the crew.
Crew Wellness
Unsurprisingly given both the environment and the nature of the work, mental health is an issue in the yacht industry with one-in-three crew members admitting to suffering from stress, anxiety or loneliness.
By combining an understanding of the regulations, onboard policies and mental health training that should be in place to safeguard crew well-being, proactive mentoring with Crew Solutions will aim to improve the culture onboard and increase the personal resilience and capacity and mind set of the crew.
FEEDBACK
I have had the pleasure and good fortune to work with the founder of Crew Solutions and can state that I gained so much from her depth of knowledge in regards to handling the many, varied and often perceived unpredictable HR issues that appeared onboard. It allowed me to develop both personally and in a capacity as a leading Crew member and I have gained not only insight into a whole new way of leading a crew but it has altered me in that my own confidence was elevated. This was a life altering time in my life.
I have managed the impossible! Without this woman I would not be where I am today. This industry is not for everybody but suddenly I am somebody that it is absolutely right for.
FEEDBACK
I spent one of the most growthful times of my life in the presence of the Crew Solutions Founder. It was a deeply difficult time for me where my experience and personal confidence did not allow me to competently deal with situations to which I was bound. She not only gave me some very great truisms to consider, which I might add where uncomfortable at the time but she was a rock that I could run to when all else seemed to be getting away from me. She had my back and she allowed me to find my route to a much better existence onboard. I moved Yachts and continued to work with her when there were moments of uncertainty in my work and career. I can honestly say that I have grown both personally and in my career having used her very open knowledge and professionalism. It rubs off on you.
How it works
How do I book a course?
For Individuals. Either fill out the induction form on this site or call us on +44 7565 919961 or +39 3271 317380 You can email us on info@crewsolutions.uk
For Yachts or Groups please telephone us to discuss your specific requirements or email on or email us on info@crewsolutions.uk to request a callback.
It is important to us that we discuss in person your requirements and organise your first Mentoring session prior to the Classroom course. Hence we currently personalise our booking process.
Do Crew Solutions provide online training ?
There are two distinct sections to our course. The first is a classroom module carried out in either London, Antibes or Monaco or Onboard in a Yacht Setting. This is a one day, information-dense part of the course.
The Mentoring is carried out in a manner that suits you and your circumstances. It can be carried out via Phone, FaceTime, Skype, Zoom or in person, as long as all ten sessions are taken within the year.
Do Crew Solutions run a course for Captains?
With the updated HELM course literally being written as we speak, it is vital that we offer a course for the Captains. Reflection and integration of the softer skills are the thrust of this new HELM course and Crew Solutions is bringing exactly this, to help you really process the changes that are altering the Industry.
How does online mentoring work if I am on board?
The online or Phone mentoring is flexible to help you carve out personal professional time onboard. We will do all we can to make your access to it as flexible as we can. You have ten seasons to take within a year after your classroom module and you dictate the pace and timing.
Is Crew Solutions independent and impartial?
Crew Solutions is the work of one individual who spent over thirty years in a highly regulated health care profession before entering the Yacht Industry. This company is totally independent of all outside influence and is completely impartial and holds your professional education with the highest levels of confidentiality and respect.
Where can I find upcoming course dates?
Our training courses run in the UK and in the South of France. With differing group sizes. composition and location, the best way to get the right time and content for your is to either call us on +44 7565 919961 or +39 3271 317380 or email us on info@crewsolutions.uk
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CREW SOLUTIONS LTD
Unit A, 82 James Carter Road,
Mildenhall, Suffolk,
IP28 7DE. United Kingdom